Skip to content

Self-Exclusion

Taking Control of Your Gaming

When gambling stops being enjoyable or begins to feel like a compulsion, the most effective response is to step back entirely. Self-exclusion is a commitment you make to yourself—a formal mechanism that prevents you from accessing gaming accounts for a period you choose in advance. This isn’t a suggestion or a soft limit; it’s a binding restriction you can rely on when willpower alone feels insufficient.

The operator of this brand provides self-exclusion options directly through their platform, and we encourage anyone experiencing difficulty to use them. Whether you wish to exclude yourself for six months, a year, or longer, the process is straightforward: you initiate the request through your account settings or by contacting customer support on the operator’s website. Once your self-exclusion is active, your accounts close, any remaining funds are processed according to the operator’s policy, and you are removed from marketing communications. The operator will not reopen your account or allow login during the exclusion period, even if you request it.

National Multi-Operator Schemes

Beyond the operator’s own system, Great Britain offers a unified national registry designed specifically to prevent you from opening accounts anywhere across the licensed online gambling sector simultaneously. This scheme functions as a blanket safeguard—by registering once, you exclude yourself from all participating licensed operators at the same time. The registration takes minutes and is entirely free. You select your exclusion duration and provide your details; the registry then communicates your status to every licensed operator so that their systems recognise you as excluded.

The regulatory framework ensures that operators comply with these schemes or face significant penalties. This means you can trust that your exclusion will be enforced.

Specialist Support and Additional Tools

Self-exclusion works best when paired with professional guidance. Organisations across Great Britain specialise in helping people affected by problem gambling. You can reach trained advisers for free, at any hour, by contacting the National Gambling Helpline. These services offer confidential counselling, crisis support, and practical strategies for rebuilding your relationship with gambling and money.

Many modern devices also allow you to restrict access to gambling websites and applications through built-in parental controls and content filters. Setting these up on smartphones, tablets, or computers creates an additional technical barrier between you and temptation while you work on the underlying issues with professional help.

Last updated: September 2026